Privacy Policy
Privacy Policy
Effective Date: [16-06-2025]
Website: www.crescoapp.com
1. Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you use www.crescoapp.com ("we", "our", "us").
By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
a. Personal Information
Name
Email address
Mobile number
IP address
Device information (browser, OS, etc.)
b. Trading Chart Data
Uploaded chart images and files
Chart metadata (timeframe, symbol, time)
c. Login & Device Data
Device token (used to restrict your account to a single device)
Login timestamps
Login IP address
3. How We Use Your Information
We use your data to:
Provide and manage your user account
Analyze uploaded charts and generate reports
Lock your account to a single device for security
Improve our services and platform functionality
Send you important service notifications
Prevent fraud or misuse
4. Device Lock and Security
To enhance security, your account is locked to the first device you use to log in.
We store your device ID securely and do not share this information with third parties.
Device changes require manual review and approval.
5. Payment Processing
We do not store any credit/debit card details on our servers.
All payments are handled through secure, PCI-compliant third-party payment providers.
We only receive confirmation of payment, transaction ID, and status.
6. Data Sharing
We do not sell, trade, or rent your personal data.
We may share data only under the following circumstances:
With legal authorities if required by law
With trusted service providers (payment gateway, hosting providers) under strict confidentiality
7. Cookies & Tracking
We may use:
Cookies for session management and user experience
Analytics tools to monitor usage (Google Analytics, etc.)
You can disable cookies in your browser settings, but it may affect website functionality.
8. Data Retention
We retain your data:
As long as your account is active
As required by law for audit or dispute purposes
Until you request account deletion via email
9. Your Rights
You may:
Request access to your data
Request correction or deletion of data
Withdraw consent at any time by emailing us
10. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page, and continued use implies acceptance of the updated terms.
12. Contact Us
For questions about this Privacy Policy or data handling:
